Term Of Services

.1. Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian
  • The information you provide is accurate, complete, and current
  • You are responsible for maintaining the confidentiality of your account and password

CoolPaws reserves the right to suspend or terminate accounts that provide false information or violate these terms.

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) unless stated otherwise
  • Prices are subject to change without prior notice
  • We reserve the right to correct pricing errors at any time
  • Payments must be made through our approved payment methods

Orders will only be processed after successful payment confirmation.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However:

  • Slight variations in color, size, or appearance may occur
  • We do not guarantee that product descriptions are completely error-free

If you receive a product that does not match the description, please contact us for assistance.

4. Order Acceptance

  • All orders placed on CoolPaws are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order for any reason, including:
    • Product unavailability
    • Pricing errors
    • Suspected fraudulent activity

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and external factors
  • CoolPaws is not responsible for delays caused by courier services or unforeseen circumstances
  • Customers are responsible for providing accurate shipping details

Any additional shipping charges or delays due to incorrect information are the customer’s responsibility.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy
  • Products must be unused and returned in their original packaging (unless defective)
  • Refund timelines may vary depending on the payment method

CoolPaws reserves the right to deny returns that do not meet our policy conditions.

7. Prohibited Uses

You agree not to use the website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Distributing harmful code such as viruses
  • Attempting to gain unauthorized access to our systems

Violation of these terms may result in termination of access and legal action.

8. Limitation of Liability

To the fullest extent permitted by law:

  • CoolPaws shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • Our total liability shall not exceed the amount paid by you for the product in question

We do not guarantee uninterrupted or error-free operation of the website.

9. Changes to Terms

CoolPaws reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: sheikhhurair0307@gmail.com

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.